Monkey Puzzle Tunbridge Wells values the importance of parent feedback. We embrace what our families have to say and use this to constantly improve the care we provide and make our offering even better.
From our most recent parents survey we were inundated with parental engagement which was great to see. We really value your feedback, comments and support!
We created a ‘You Said, We Did’ newsletter which we have shared but here are the highlights:
- Stronger communication with parents in timely manner keeping them up to date of all news and events
- Regular staff updates, starters and leavers and updating our staff photo board
- Key carer info is displayed in rooms, including each child’s buddy keyperson
- Menu suggestions incorporated into new summer menu
